ngs services

IT Support Services (Helpdesk)

overview

Expert Engineering Services for IT Support

  • For small companies, you may not need to recruit a full time IT personnel
  • NGS –IT CONSULT can provide all the IT support needed as and when needed at minimal monthly charge
  • We provide both remote and onsite support to ensure efficient operation of your company

Be it network infrastructure, security solution and software solution, we provide IT help desk services to companies that need to outsource user and solution support. We offer assistance with simple to complex issues and provide long term solutions which give a good return on investment.NGS IT Helpdesk can help you with addressing IT network challenges, Computer failures and software configuration.

Our presence ensures that your operational efficiency increases. With IT help desk outsourcing, you do not need to hire and train support personnel and still get a guarantee of having all your IT issues taken care of.

Small Businesses: You need not to worry. If you count the cost of employing  IT personnel and you want to cut down on a salary cost but still want an effiecently run office – NGS IT help desk is your answer at a smigdeon of a salary!

What is special about our Help Desk Service?

Experienced IT Professionals

Our Help Desk service department comprises of IT professionals who have extensive experience in hardware and software solutions. We go beyond just following instructions on how to address hardware and software issues. Our team has indepth knowledge of the IT field.

Short Turnaround Time

Our turnaround time is 24 hours. We value the systems for our clients to be running 24/7, so we have a dedicated team of technicians to attend to any faults that may arise.

Benefits to your organisation on

Our clients are able to increase end-user productivity without sacrificing usability.

  • Business Agility

    Business growth and seasonal flexibility are easily scaled as our IT services adapt to the client’s needs allowing them to easily scale up or down  without a headache.

  • Security and compliance

    Our clients are able to control business sensitive data and adhere to compliance mandates securely and efficiently while enabling staff to access the data when and how they need it.

  • Office mobility

    We help clients create secure applications and remote user experiences in a reliable and secure network for a mobile workforce that can extend to multiple bank branches and offsite contractors.

  • Application development

    By partnering with us. From the beginning, our managed IT support works within a set budget so our clients get exactly what their business needs without end of month surprises.

Stop wasting time and money on obsolete solutions. Shift to NGS

Customers stories
NGS are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier. - John H. Bedard, Jr -
I sleep easier at night knowing the NGS team is in my corner. Supporting my business and keeping my systems in Tip-Top shape. - Chris Ellison -